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Returns Management

With over a decade of collective experience in e-commerce, we at Emerald Management know the struggle of dealing with unhappy customers and losing money by having to give refunds to keep up the reputation of your store. We have created a service to receive, inspect, and store returns. For new items we will send out new orders when they come in, for used items, we can sell them on 3rd party marketplaces. It's a win/win.

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Nowhere to Send Returns - Lack of a service that can receive returns to repurpose inventory.

Lost Capital - Giving a 25%, 50% or 100% refunds to customers to get a good review and uphold brand reputation

Time and Hassle - Too much time and hassle worrying about returns yourself and managing unfulfillable inventory.

Problem

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Returns Receiving + Processing - Customer wants to return? No problem! We receive, inspect, and store returns; and ship out new items when orders come in.

Used Item Repurpose- For used items, we can sell them on 3rd party marketplaces. Getting you much needed capital back.

Hassle Free, Effective, and Profitable - We make this process as simple as possible for you. Everything is tracking, and organized. We know what we are doing.

Solution

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